He insults customers with phrases like "bird brain", "lunkhead" and "city slicker". Jim Bob the Handicapped Hillbilly: A stuttering mentally challenged hillbilly in a wheelchair with poor customer service skills and a low IQ. According to at least one tirade against an irate customer, he claims to have been a Drill instructor in the Army. Willie is from Compton, California, and used to be an operator of a junkyard where he would shine hubcaps. He frequently threatens to "pee in yo gas tank" and tells customers to "calm yo ass down!" Also often uses variations of phrases that include "jive turkey", "talkin' trash", and "old bag". He is known for launching off into litanies of curse words and Ebonics, then filibustering during the arguments that ensue. Junkyard Willie Robinson: A gravelly-voiced African-American man with a bad attitude.RePete also says on his website that he can no longer legally record the calls that he used to record due to changes in the law in his home state of California. Many people thought these fake calls were the actual album, but RePete stated that the staged calls were not the real album but rather those that were propagated on illegal P2P file-sharing networks. When the fifth album, Customer Care Creeps, was released, RePete also recorded an alternative, staged version of the calls in which he himself voiced the caller's voices. RePete says he has retired from recording prank calls, as he claims the process of recording and releasing the calls as well as dealing with illegal file sharing of his tracks require over two years of full-time work. When Howard Stern first began airing Touch-Tone Terrorists, the album A Permanent Lapse of Reason peaked as high as No. Pete Dzoghi was also a frequent guest on Howard Stern's radio show, once in person, but usually called upon to crank call Howard Stern staff and Wack Pack members, such as Crazy Alice and High Pitch Eric. All subjects give their permission to have their voices on the CDs, and were "paid well." RePete consulted with several attorneys regarding various legal issues to make sure that what he was doing was within legal grounds. Infestation Records refused to comply on the basis that the CDs are a protected parody and the calls were recorded legally. Several Touch-Tone Terrorists calls were featured on Crank Yankers on Comedy Central and MTV2, most notably the Yankerville Parcel Service calls.Īt one point UPS tried to stop the sale of the Touch-Tone Terrorists CDs through a series of letters demanding, among other things, that all inventory of Infestation Records' CDs be "delivered" to UPS lawyers "for destruction", because UPS believed that many of the TTT calls involved customers who thought they were speaking to UPS customer service representatives. He created a series of ridiculous exaggerated characters, all of which were voiced by him. Using a Gentner SPH-3A telephone hybrid and a Yamaha SPX-90 electronic pitch transposer to alter his voice over the phone, he would take incoming calls from people who had misdialed the number and were under the assumption that they had dialed the right number. He purchased a series of 1-800 numbers, including ones that were one digit different from actual customer service numbers for companies such as (apparently) UPS, an oil change business, an auto insurance "claims support line", a psychic hotline, a pen manufacturer, a bank, a department store, a phone company, and others. The Touch-Tone Terrorists are actually one man, Pete Dzoghi, who also goes by the name RePete. Touch-Tone Terrorists is a series of CDs featuring prank phone calls, released from 1998 to 2015.
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